At LeeWhys AI ("we," "us," or "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, store, and share information when you use our services, including our website https://leewhys.com and associated AI-powered tools for video and image generation (collectively, the "Services"). It also describes your rights regarding your information and how you can contact us.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Services.
Contact: [email protected]
1. Information We Collect
We collect the following categories of information to provide and improve our Services:
1.1 Information You Provide
- Account information – email address, username, and password (passwords are hashed and never stored in plain text)
- Profile information – optional details such as display name or avatar
- Payment information – if you purchase a subscription or credits, payment is processed by third-party payment processors (e.g., Stripe). We do not store your full credit card number or banking details
- AI service inputs – text prompts, uploaded images, or video files submitted for AI processing, along with style or filter preferences
- Communications – any messages, feedback, or support requests you send to us
1.2 Information Collected Automatically
- Device and browser data – IP address, device type, operating system, browser type and version, screen resolution, and language preferences
- Usage data – pages visited, features used, click patterns, session duration, referring URLs, and interactions with AI tools
- Log data – server logs that record access times, error logs, and request metadata
1.3 Third-Party Sign-In
If you register or sign in via Google or another third-party authentication provider, we receive your name and email address for authentication purposes. We do not receive or store your third-party account password.
1.4 AI Service Inputs
All uploaded images, videos, and text prompts are temporarily stored solely for the purpose of processing your content generation request. Some AI processing is performed by trusted third-party providers under data processing agreements that require them to handle your data in accordance with this Privacy Policy.
2. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom (UK), or another jurisdiction that requires a legal basis for processing personal data, we rely on the following grounds:
- Contract performance – processing necessary to provide the Services you requested (e.g., account creation, AI content generation)
- Legitimate interests – improving our Services, preventing fraud, ensuring security, and conducting analytics, where these interests are not overridden by your rights
- Consent – where you have given explicit consent for specific processing activities (e.g., marketing emails). You may withdraw consent at any time
- Legal obligation – processing required to comply with applicable laws or regulations
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, maintain, and improve our Services
- Process AI-generated content requests and deliver results
- Create and manage your account
- Process payments and prevent fraud
- Send transactional messages (e.g., account verification, password resets, service updates)
- Send promotional communications (only with your consent; you can opt out at any time)
- Analyze usage trends to improve platform functionality and user experience
- Detect, investigate, and prevent security incidents, abuse, or violations of our terms
- Comply with legal obligations and respond to lawful requests
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., local storage, pixel tags) for the following purposes:
- Essential cookies – required for the Services to function (e.g., authentication, session management). These cannot be disabled
- Analytics cookies – help us understand how users interact with our Services (e.g., Google Analytics). These collect anonymized or aggregated data
- Preference cookies – remember your settings and preferences for a better experience
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect core functionality, but some personalized features may be limited. For more details on Google Analytics, visit Google's Privacy Policy.
5. Data Sharing and Disclosure
We share your information only in the following circumstances and only to the extent necessary:
- Third-party AI processors – we transmit only the inputs required for content generation (prompts, images, style preferences) to AI providers such as OpenAI, Runway, MiniMax, Alibaba Cloud, and Google. By selecting a specific AI model, you acknowledge that your inputs will be processed by that provider. No account credentials, email addresses, or IP addresses are shared with these providers
- Payment processors – payment information is handled by PCI-DSS compliant third-party processors. We only receive confirmation of payment status
- Service providers – hosting, analytics, email delivery, and customer support providers who process data on our behalf under data processing agreements
- Legal compliance – when required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of LeeWhys AI, our users, or the public
- Business transfers – in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to this Privacy Policy
6. International Data Transfers
Our Services operate globally, and your data may be transferred to and processed in countries other than your country of residence, including the United States and other jurisdictions where our third-party AI providers operate. These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, we ensure appropriate safeguards are in place for international data transfers, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with all third-party processors
- Reliance on adequacy decisions where applicable
7. Data Retention
We retain your information for the following periods:
- Account data – retained for as long as your account is active. After account deletion, we may retain certain data for up to 30 days for backup purposes, and as required by law
- AI processing inputs – automatically deleted from active processing systems within 72 hours of content generation
- Generated content – stored in your account until you delete it or your account is closed
- Usage and analytics data – retained in anonymized or aggregated form for up to 24 months for service improvement
- Legal and compliance records – retained as long as necessary to comply with legal obligations, resolve disputes, or enforce agreements
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
8.1 Rights for All Users
- Access – request a copy of the personal data we hold about you
- Correction – request that we correct inaccurate or incomplete data
- Deletion – request permanent deletion of your personal data, subject to legal retention requirements
- Opt-out of marketing – unsubscribe from promotional emails at any time via the link in any marketing email or by contacting us
8.2 Additional Rights under GDPR (EEA/UK Users)
- Data portability – receive your data in a structured, commonly used, machine-readable format
- Restriction of processing – request that we limit how we use your data in certain circumstances
- Object to processing – object to processing based on legitimate interests
- Withdraw consent – where processing is based on consent, withdraw it at any time without affecting prior processing
- Lodge a complaint – file a complaint with your local data protection authority
8.3 Additional Rights under CCPA (California Residents)
- Right to know – request details about the categories and specific pieces of personal information we have collected
- Right to delete – request deletion of personal information we have collected
- Right to non-discrimination – we will not discriminate against you for exercising your privacy rights
- Do Not Sell – we do not sell personal information. If this changes, we will provide a clear opt-out mechanism
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
9. Data Security
We implement technical and organizational measures to protect your personal data, including:
- TLS/SSL encryption for all data in transit
- Encryption of sensitive data at rest
- Regular security assessments and vulnerability testing
- Access controls limiting data access to authorized personnel on a need-to-know basis
- Secure cloud infrastructure with reputable hosting providers
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
10. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users via email and/or a prominent notice on our website without undue delay, and no later than 72 hours after becoming aware of the breach where required by applicable law. We will also notify the relevant supervisory authorities as required.
11. Children's Privacy
Our Services are not directed to individuals under the age of 16 (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected], and we will promptly delete such information.
12. Automated Decision-Making
Our AI content generation tools process your inputs to produce outputs automatically. This processing does not involve profiling or automated decision-making that produces legal effects or similarly significant effects on you. Content moderation filters may automatically flag or reject inputs that violate our terms, but such decisions can be reviewed by contacting our support team.
13. Third-Party Links
Our Services may contain links to third-party websites, services, or content. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on https://leewhys.com/privacy with a revised "Effective Date," and where required by law, we will provide additional notice (e.g., via email or an in-app notification). Your continued use of the Services after the updated policy takes effect constitutes your acceptance of the changes.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws applicable in the jurisdiction where LeeWhys AI operates, without regard to conflict of law principles. Where required by applicable law (e.g., GDPR, CCPA), the mandatory consumer protection laws of your jurisdiction will apply.
16. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: https://leewhys.com
We aim to respond to all inquiries within 30 days.
This Privacy Policy applies to all current and future LeeWhys AI products, websites, and services that link to it. In case of any inconsistency between translated versions and the English version, the English version shall prevail to the extent permitted by applicable law.